Because VoIP Isn't One-Size-Fits-All
Cloud Phone Systems are powered by Software, Firmware, Phones, and how they are configured to function for call handling. In addition, not all Solutions offer the same features that operate in the same manner. Types of cloud include: Standard Cloud, Cloud PBX Phone Systems, and Hybrid Solutions.
When we discuss functionality, we are referring to ease of use and the ability to perform. Although Standard Cloud Phone Systems may be less expensive, often they're frequently described as clunky to use. Some systems may be limited to one call per phone or unable to intercom between phones. Cloud PBX Phones include phones with firmware and features like shared hold buttons, making it easier to hand off calls like traditional systems.
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